7 hard skills or competencies (industry competencies) for Business Application Delivery Manager
Skill definition-Applying computer science and engineering principles, methods, and practices to design, develop, deploy, and maintain reliable software systems.
Level 1 Behaviors
(General Familiarity)
Explains the step-by-step procedures for developing new and enhanced software products.
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Level 2 Behaviors
(Light Experience)
Uses specific programming languages and platforms to write code and create software programs.
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Level 3 Behaviors
(Moderate Experience)
Works collaboratively with development teams to correct complex errors in software codes.
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Level 4 Behaviors
(Extensive Experience)
Trains teams on developing highly responsive user interfaces (UI) to enhance customer experience.
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Level 5 Behaviors
(Mastery)
Keeps abreast of the latest industry coding best practices to maximize application readability and performance.
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Skill definition-Creating and deploying application software and providing necessary maintenance and upgrades to ensure competitiveness.
Level 1 Behaviors
(General Familiarity)
Lists common application software bugs and malware and the appropriate steps to fix them.
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Level 2 Behaviors
(Light Experience)
Supports leaders in monitoring and improving application software functionality.
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Level 3 Behaviors
(Moderate Experience)
Prepares technical documents and project plans for new programs and application software.
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Level 4 Behaviors
(Extensive Experience)
Trains teams on the latest application development procedures and processes through workshops and seminars.
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Level 5 Behaviors
(Mastery)
Promotes the implementation of the latest software release management practices to drive efficiency.
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2 general skills or competencies (Job family competencies) for Business Application Delivery Manager
Skill definition-Managing software development projects by using a set of Agile methodologies, disciplines, practices, and techniques.
Level 1 Behaviors
(General Familiarity)
Identifies the importance of Agile processes and methodologies in product and software development.
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Level 2 Behaviors
(Light Experience)
Supports the deployment of applications using low-code technology in the Agile software development process.
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Level 3 Behaviors
(Moderate Experience)
Works with the agile development team in developing user stories to prioritize product backlogs.
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Level 4 Behaviors
(Extensive Experience)
Provides agile methodology training to the team to drive positive outcomes in our organization.
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Level 5 Behaviors
(Mastery)
Establishes project development workflows using Agile methodology enterprise tools.
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Skill definition-Insight into the application of this set of best practices for delivering and managing efficient IT support services.
Level 1 Behaviors
(General Familiarity)
Names Information Technology Infrastructure Library concepts for business applications.
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Level 2 Behaviors
(Light Experience)
Supports the execution of IT services to align with methodologies and processes.
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Level 3 Behaviors
(Moderate Experience)
Utilizes ITIL processes to solve complex cross-platform infrastructure.
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Level 4 Behaviors
(Extensive Experience)
Serves as the point of escalation for various aspects of the ITIL process within our business.
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Level 5 Behaviors
(Mastery)
Leads the monitoring of key ITIL processes to optimize and automate IT success.
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14 soft skills or competencies (core competencies) for Business Application Delivery Manager
Skill definition-Applying specific policies, tools and practices to plan and prepare projected revenues, expenses, cash flows, and capital expenditures.
Level 1 Behaviors
(General Familiarity)
Lists the elements and the steps on how to conduct budgeting.
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Level 2 Behaviors
(Light Experience)
Tracks and reports financial inefficiencies to ensure smooth functioning of our budgeting processes.
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Level 3 Behaviors
(Moderate Experience)
Works with senior management in creating appropriate budget amounts.
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Level 4 Behaviors
(Extensive Experience)
Recommends alternative budgeting strategies for resolving budgeting issues in our workplace.
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Level 5 Behaviors
(Mastery)
Introduces technologies, policies, and programs for more effective budget management.
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Skill definition-Planning, scheduling, coordinating and allocating people, money, and technology to achieve the greatest organizational value.
Level 1 Behaviors
(General Familiarity)
Lists different types of resources and their values.
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Level 2 Behaviors
(Light Experience)
Tracks resource reconciliation data and regularly reports to management.
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Level 3 Behaviors
(Moderate Experience)
Updates resource planning and requirements by identifying and responding to changing needs.
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Level 4 Behaviors
(Extensive Experience)
Oversees applicable resources and coordinates with key stakeholders to maximize utilization.
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Level 5 Behaviors
(Mastery)
Promotes the sharing of best practices in resource management and a resource-consciousness culture.
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Summary of Business Application Delivery Manager skills and competencies
There are 7 hard skills for Business Application Delivery Manager, Software Engineering, Application Development, Mobile Application QA, etc.
2 general skills for Business Application Delivery Manager, Agile Development, Information Technology Infrastructure Library (ITIL).
14 soft skills for Business Application Delivery Manager, Budgeting, Resource Management, Planning and Organizing, etc.
While the list totals 23 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Business Application Delivery Manager, he or she needs to be skilled in Budgeting, be skilled in Resource Management, and be skilled in Planning and Organizing.